Below are frequently asked questions about the new feedback changes.
- The fact that you have already developed a strong postive reputation on eBay is sure to be recognized and respected by other users.
- Old feedback is colored with a light gray background, as it was previously, and available for other users to view.
- Buyers and sellers have an opportunity within 30 days from the day a case is closed to appeal our decision by providing appropriate documentation in My eBay.
- To measure your overall performance accurately, we look at your performance as a whole.
- If you lose a chargeback after you reimburse eBay or the buyer, you can appeal the decision by providing evidence of the lost chargeback.
Search. Find. Save.
When you want to buy several items and would like a volume discount, you can always ask for a discount directly from the seller. You can suggest your price to a seller even if the item is listed in the Fixed Price format. To get in touch, click Contact seller (located close to the seller’s name). The search results will show the full range of items with discounts.
A returned item has been opened, used, or damaged
If the buyer starts a return request because an item isn’t as described in the listing, then asks us to step in and help, you are protected if you offer free returns. You may also be protected if you provide clear documentation that the item was described accurately and consistently in the listing. This documentation can include photos of the item that you upload to eBay during the return process. If you don’t meet sales and tracking requirements and performance standards after the grace period ends, you will lose your Top Rated Seller status and benefits. If you are a Top Rated Seller and fall below the sales and tracking requirements for Top Rated Seller status, you may qualify for the Top Rated Seller grace period.
A buyer has an unusual rate of complaints or returns
Buyers and sellers have an opportunity within 30 days from the day a case is closed to appeal our decision by providing appropriate documentation in My eBay. EBay will verify that transaction numbers match buyers and sellers in our database. The fact that you have already developed a strong postive reputation on eBay is sure to be recognized and respected by other users. Our longer term customers will understand the value of the old feedback system, and your previous feedback score will be unchanged. EBay has worked to make the distinction between old and new feedback as clear as possible.
Scoring will continue to work the same way for transaction-related feedback. You can still leave positive (+1), negative (-1) and neutral (0) comments. However, non-transaction-related feedback can only be positive (+1) or neutral (0). EBay will no longer allow negative feedback if it is not related to a transaction. After this change, your feedback rating will continue to change as you receive additional comments from other users. Start your search with Free International Shipping by selecting the filter in Advanced Search or under Delivery Options in the left-hand navigation.
- The search results will show the full range of items with discounts.
- Buyers can’t use more than one resolution method to get a refund.
- After selecting a resolution method, a buyer is required to use that process for the duration of the resolution effort.
- EBay will no longer allow negative feedback if it is not related to a transaction.
- In addition, we’ll notify you if the item you’re watching is about to be sold out.
Discover Items with Free Shipping
In addition, we’ll notify you if the item you’re watching is about to be sold out. Start your price hunt by checking out Deals at the top of the ebay.com home page. feedback inhibition in metabolic pathways To measure your overall performance accurately, we look at your performance as a whole. We also consider a buyer’s pattern for opening cases, and protect you when necessary.
In the eBay app, turn on the camera function to snap a photo of an item you see on a friend, in a magazine, or in a window on your rush to work. The app will match the photo with eBay listings so you can discover the best price. You can offer your price to the seller if the listing has the Make Offer button. In Advanced Search (next to the Search button), specify the item you’re looking for and select Sale items. However, such comments will not be marked with the transaction number, which is used to indicate transaction-oriented feedback comments only.
A buyer changes their order or requests something extra
Buyers can’t use more than one resolution method to get a refund. After selecting a resolution method, a buyer is required to use that process for the duration of the resolution effort. You are able to type in the transaction number and UserID if you wish. However, links from the bidding history on a completed auction and from the End of Auction email notices will automate this process and save you time. These new features will only be available for new comments left after the change is made.
Deals here are updated frequently, so you can always find the freshest offers. Check specific categories or use the search bar to find exactly what you’re looking for. If you lose a chargeback after you reimburse eBay or the buyer, you can appeal the decision by providing evidence of the lost chargeback.
Bookmark this handy guide so you can become an expert price hunter on eBay!
The dividing line between old and new is clearly marked on your feedback record. Old feedback is colored with a light gray background, as it was previously, and available for other users to view. Newer feedback, left after the change, will be marked with a different color. In addition, a text message appears between the two sections that explains the change in functionality.
